Our Buyers & Tenants Say …
We're over the moon to finally be in our new home. The Park Lane Group have done such a wonderful job with the house, and we're really pleased with the workmanship!
Leah & Dominic
Eastbourne, December 2021
The Park Lane group have been fantastic through my purchase, they have remained in touch and on hand to answer any and all my questions, making the process easy.
It's been a long year waiting but it's been completely worth it! The finish on the house and added extras are the highest quality and my new house looks fab!
A special shout out to Steve and Teigan who made the handover not only seamless but also personal and perfect - Thank you!!
Eastbourne, December 2021
If you are considering buying a New Build home, because of the many advantages,
You would not regret choosing a Park Lane Group Home.
Every Person I have had contact with during the process has been Professional,
but also Kind & simply Helpful. All of my individual, personal requests were all
I have come to Trust that they will do what they say.
The Company has Integrity & Steve Foord (Construction Director) was exemplary
in this regard.
My house was built during a global pandemic, a very difficult & unexpected
context, all of which was manoeuvred with some grace, bearing in mind the
associated difficulties for all involved.
I feel safe in my Park Lane Home that I will continue to be listened to & helped
with any concerns, while I settle into my lovely New Home.
So, I can safely say that You too would also be Happy with a Park Lane Group Home.
We really enjoy working for the Park Lane Group, they present their properties beautifully and it makes our job so much easier and tenants so happy when they arrive to take over their new properties. The team at Park Lane Group are very personable, efficient and professional. Thank you for your business and we look forward to continuing the working relationship.
Sarah @ Gatehouse Inventory Services Limited
Eastbourne, December 2021
Myself and my fiancé just want to say a massive thank you to the Park Lane group. You guys have been totally professional throughout the experience. We especially would like to thank Teigan, she worked super hard and communicated with us throughout the application process. She always came back to us quickly via email and reassured us throughout (when we were worrying over nothing!). The property we are in is absolutely beautiful! It’s finished to such a high standard. The lady who did the inventory was also brilliant and she couldn’t rate Park Lane group highly enough as landlords. We feel very lucky and happy to be given this lucky opportunity to be in such a beautiful house. Thank you Mark, Jane and Teigan. You all make an excellent team and such great people!
Eastbourne, November 2021
We're unbelievably excited to move into our first family home. The Park Lane Group have been absolutely amazing from start to finish, and have been incredibly supportive throughout the whole process. We cannot thank them enough. Any snags have been resolved quickly - mostly within a day! The staff are so friendly and professional, we felt in safe hands from start to finish. Thank you for helping to make our dream of owning our first family home a reality.
Laura & William
After what feels like a very long year, we are both so happy and excited to be moving into our beautiful new home! We could hardly contain ourselves! A huge thank you to all the Park Lane Group staff that have helped us along the way. So long renting - we will not miss you!
James & Hana
Eastbourne, October 2021
Brilliant real estate - always very professional, friendly and efficient. The staff are always easily contactable, give a very high quality service and really care about the customer. 10/10 would recommend!
My partner and I rented through the Park Lane Group for roughly a year and a half at a lovely modern property. Mark helped us from start to finish and was so supportive when my partner was made redundant at the beginning of covid, luckily he found a job within a day but we were very worried how things were going to play out and speaking to Mark was always such a reassurance.
The only reason we reluctantly left the property was we were moving out of Hastings to stay with my partner’s family for a while to save to hopefully buy a property (I’d do that through the park lane group also if there’s anything available when we’re looking to buy). I miss the house and the experience we had with the group.
The monthly rent was a great price for everything that we had and the property was good quality, we really really loved every minute there and I’d live there and go through Park Lane again in a heartbeat.
Thank you so much Mark & team for the most homeliest home we’ve ever had and being so supportive every step of the way, the respect and gratitude we have for you is off the scale. We will definitely keep an eye out for you when we look to buy!
Love from Charlotte and Brad x
Brad & Charlotte
Hastings, September 2021
It's been over a decade working alongside The Park Lane Group and what a decade it's been. At TJW Design Studios we supply Architectural Visualization, Virtual Reality, and Virtual Flythroughs and The Park Lane Group have been with us from the start. It's a privilege to have such a long relationship with a company. Their planning and sales team have invested so much time and effort in forward thinking technology for the benefit of the community, their contractors and their customers.
It is this ambition which helps to create true transparency with their proposals and creates confidence when purchasing a home. They continue to strive to play their part in meeting the huge demand for new housing that the country faces and we’re honoured to support The Park Lane Group in this effort. It's a pleasure to work with the team, with their level of commitment to a product, eye for detail and their creative mindset. Thanks again to The Park Lane Group and the contribution they clearly make to housing the nation.
Hastings, June 2021
I used The Park Lane Group for a recent purchase of a flat in Bexhill. They were easy to deal with and very professional from start to finish. Fiona who I was working with came back on any queries straight away. I will definitely be using Park Lane again.
I have many dealings with The Park Lane Group. They have fantastic customer service, Their staff are very friendly and professional and nothing is too much trouble. I cannot recommend them highly enough!!
We have been living in our Chichester home for nearly month now and we love it! The Park Lane group have been absolutely fantastic. They are very professional and really care about the customer and want to make sure everything is done to a high specification, which it is. Special mention for Sam who has been great since day one and has answered all our queries, she helped make the buying process of our first home a really positive experience. Craig and Fiona have also been excellent. Thank you!
We have just received the keys to our Park Lane Group Home and just cant express how much we love it already. From day one the PLG have been professional, helpful and on hand to answer all of our questions. The whole team have been amazing in particular Sam who arranged all our mortgage application & Fiona who has been with us every step of the way, answering all our questions and going above and beyond. Craig made sure all little snagging issues were completed to a high standard. Amazing homes and equally amazing team !! Thank you for making our first home so very special
Lynsay & Clemi
Eastbourne, March 2021
Park Lane have been incredible at helping me secure my first home. Always available and happy to help in whatever way they can. Amazing people!
Eastbourne, March 2021
We rented a house through the Park Lane Group over a period of 9 months. The house itself was brand new, in excellent condition and made a very comfortable home. We had a great experience with the Park Lane Group from start to finish. In particular Mark Nash was helpful, efficient and quickly responsive to all queries; any issue which arose was promptly addressed and sorted. We would be very happy to rent /buy from the Park Lane Group again in the future.
Hastings, March 2021
Thank you so much for helping make all of this possible. Russell and the team have made this such an enjoyable experience and we cant thank you enough. We are extremely proud of our new home! We will gladly be recommending Park Lane Group to anyone we speak to who are looking to buy a house!
Dan & Victoria
Eastbourne, March 2021
Had the best experience with Park lane Group.. Got my keys 3 weeks ago for their Finchley Place development ..... The financial advisor Samantha went over and beyond to assist me in securing the mortgage, even with hitches she was very determined and helped to resolve them along the way. Fiona in Sales is very professional and helpful was always willing to my concerns and address my multiple questions being a first time buyer, has been very good at providing updates from start to finish in a very timely way. Steve the site manager is very driven and you can actually tell he is very interested to ensure that the house is just right. Overall the quality of the build was as promised , built to a high specification and finish we love the house and the little thoughtful details along the way to make us feel valued and settle in our houses.. We were welcomed into our new homes with a very thoughtful hamper which included some bubbly.... Would highly recommend
Eastbourne, March 2021
We just got the keys to our beautiful new Park Lane Group home. We are both absolutely in love with everything; the house is finished to a very high standard. Fiona was amazing and also Steve who did a very good and in-depth home tour. Me and my partner are both very impressed. Thank you for our lovely home.
Zoe & Jack
Bexhill, February 2021
I have just purchased my home from The Park Lane Group and it has been an absolutely flawless experience. From first viewing through to completion, Fiona was like my own personal assistant, there to answer any questions I had with prompt responses.
This is clearly a very well-oiled machine who value their staff as everyone I dealt with went that extra mile, but Fiona in particular was outstanding.
My house is beautiful, built to a great standard and has great finishes. I actually feel like I'm in a hotel rather than in my own home which is great.
A huge thank you.
Jamie Coniam, Hastings
My wife and I recently purchased a new Park Lane Group home in Hastings and found The Park Lane Group to be professional, extremely helpful and caring.
Our home has been built to the highest standard with plenty of extras that other builders do not include. I highly recommend them and we look forward to making our new house our home.
Hastings, September 2020
My experience renting with The Park Lane Group was fantastic from start to finish - brilliant service, beautiful homes. My interactions with everyone from pre-approval to during my tenancy were always positive, and I particularly praise the balance of personal yet professional support and service given by Mark from the lettings team throughout my stay. It's an amazing thought to know that they're not just another letting agent/developer out for themselves and are willing to look after the good tenants! I'll definitely be recommending Park Lane Group and will absolutely consider them for future renting or buying opportunities.
Hastings, August 2020
Myself and my husband called the Park Lane Group office and asked if there were any properties to rent in Hastings. They said not at the moment but took our details and said they would call us if anything was to come up. We then registered our interest online for when properties did come up which automatically sent an email to Mark Nash; the next day he replied very quickly and told us a property was coming up within the next few days. The same week, Mark got us into the house to look around and everything went quickly from there. The process only took around 2 weeks and we were moved in and settled within a few weeks. Any questions we had Mark was there to answer and he is still in contact with us at present. Being our first time moving out he supported us very well. When we met Mark to collect the keys he wasn't in a rush to get off and was very friendly. When we got the keys Mark showed us around and showed us how everything worked and if we had any questions. We are very pleased with our house. If you're looking for a property I would 100% recommend the Park Lane Group ask for Mark, he is very responsive and answers any questions you have. Mrs & Mr Hall.
Hastings, August 2020
We couldn't be happier in our new home. It's a dream come true and we pinch ourselves every day to remind ourselves its real.
The staff couldn't have been more helpful, always with a smile. They went above and beyond, nothing was too and they were always on hand to help with any worries or concerns. Thank you Park Lane for everything.
Hastings, July 2020
After viewing the show home last year we were so impressed with the houses and the added extras that we wanted to secure straight away! Fiona, Katie and Amy were very friendly and easy to contact during the process. They made moving an enjoyable and exciting experience with the added bow on the door and welcome package. Very impressed. Thank you Park Lane Group, we love our Honeysuckle home! Amber and Ollie
Amber & Ollie
Bexhill, May 2020
I don’t know where to start! I cannot thank Fiona and Katie enough; they went above and beyond my expectations from any sales team. I contacted the Park Lane Group to view one of their 3 bedroom properties and it was from that I had my first contact with Fiona. I was hoping to schedule a visit within a couple of days but was pleasantly surprised when Fiona said she could meet me at the property in 2hrs. On arrival Fiona was very professional and friendly and most important no hard sale tactics. The property I viewed did not meet my requirements but after discussing my needs with Fiona, she suggested I view one of Park Lane's 4-bedroom houses.
We scheduled a visit for the 4-bed property the next day, even though the road to the property was not complete – we were escorted safely by Steve (more on him later).
It was on this next visit, me and my daughters fell in love with the house. The layout and finish were exactly what I wanted. So, I began the process of purchasing the property.
The sales process on my part was tricky for numerous reasons, but this was when I met Katie. From this point both Fiona and Katie took the reigns and took over the process and kept me up to date at all times. Both were always available on email and phone; at no point did I feel they were not contactable. In fact, I made my reservation in the last week of October and had moved in by the 2nd week in January.
The hand over with Steve and Katie was in-depth and thorough and any snagging issues which had been identified during the initial walk though had been resolved. I have been in my beautiful new home for a little over two weeks now and as with anything there have been a couple of teething issues. With that said, one email to the aftercare team resolved this within a day. I even stopped Steve in the street with a windows handle issue and again to my pleasant surprise he went to his car, retrieved a new handle and fitted it there and then.
I could go on but I’m sure this review site has a word limit.
Fiona, Katie, Steve and the Park Lane Group well done, and a heartfelt thanks from me and my daughters x
Hastings, January 2020
We had previously heard about Park Lane via friends who rent one of your homes.
We were attracted to Juniper Place because of the right location. Not far from where we lived before and still around town and the school.
We finally decided on Juniper Place as we were keeping within correct location and we loved the finish of all the properties we had previously viewed built by The Park Lane Group.
We have just purchased our house. From start to finish they have been brilliant! The sales team, Katie and Amy were always so kind and answered any questions we had! If you ever see new builds and question yourself to buy one or not just book a viewing! You will see how well these are built. We visited the site where our house was being built every Friday! My son loved it and the building team were great.
They are still working on site now but they are so kind and considerate of our needs!
On completion day Katie made it so special and it will be a day we will never forget! What a great person-centred approach to selling!
Thank you Park Lane Group.
We now have a home we can call our own!
Bexhill, December 2019
Buying our first home was so overwhelming but Amy, Katie and Fiona have been amazing! They supported us through the whole journey putting us at ease! Aftercare has been brilliant and Steve and the team could not do enough for us. We are so happy in our beautiful new home and would highly recommend The Park Lane Group.
Hastings, December 2019
Amy, Katie and all the staff at Park Lane Group could not have helped me anymore in getting me into my first home.
Love my house and couldn't rate them all enough.
Hastings, November 2019
Thank you Amy, Katie & team for all your help with purchasing our new home. From the minute I made my first enquiry to the day of completion Amy was brilliant. It wasn't the easiest chain to deal with as there were delays and problems but Amy is fantastic at her job and held it all together allowing us to complete on our beautiful new home. Thank you again 🙂
Hastings, November 2019
Just moved into a new build house. It's lovely and neighbours are friendly and Mark who deals with rentals is friendly and very helpful - I'm very pleased and my son is loving it too.
Hastings, July 2019
Amazing team! Amazing service! Amazing homes! Made the stressful process of moving so much easier to cope with. Questions answered, concerns dealt with and nothing was too much. The house is beautiful and finished to the highest standard. Cannot recommend them enough.
(Chanttelle is a new homeowner at Robert de Mortain)
Hastings, May 2019